Frequently Asked Questions

Everything you need to know about ordering cannabis delivery from Green Love — hours, minimums, ID, payment, and how delivery actually works. Still stuck? Text us at 818-739-9191.

Delivery time~45 minutes
Minimum order$75 before tax
HoursMon–Sat 10am–9:45pm
Age21+ with photo ID

Ordering

How do I place an order?

Two ways. Browse the full menu and tell us what you want, or just text 818-739-9191 and we'll walk you through it.

Send us a photo of your government-issued ID and your delivery address, we confirm your order and give you an exact ETA, and a driver is on the way.

What are your hours?

Monday to Saturday, 10:00am to 9:45pm. Sunday, 10:00am to 7:45pm.

Orders placed close to closing may be scheduled for the following day depending on where you are — text us and we'll tell you straight.

Is there a minimum order?

Yes — $75 before tax. If you're close to the minimum, ask us about bundles or pre-roll multi-packs; it's usually cheaper to round up than to split an order across two days.

How long does delivery take?

Average is about 45 minutes from the moment we confirm your order. Friday and Saturday evenings are our busiest windows and can run 60 to 75 minutes.

We give you a real ETA when we confirm, not a guess. If something changes on the road, your driver will text you.

Can I schedule a delivery for later?

Yes. Text us the time window you want and we'll book it, as long as it falls inside our operating hours.

ID & eligibility

Do I need a medical marijuana card?

No. If you're 21 or older with a valid government-issued photo ID, you can order recreational cannabis from us. No card, no doctor's letter, no recommendation needed.

What ID do you accept?

Any valid, unexpired government-issued photo ID — driver's licence, state ID, passport, or military ID. It has to be the physical document and the name has to match the order.

Your driver checks it at the door. No ID, no delivery — that's the law, not our preference, and there are no exceptions.

Can someone else accept my delivery?

Only if they are also 21+ and show their own valid photo ID. We can't hand an order to a minor, leave it at a door, or drop it with a front desk.

Payment

What payment methods do you take?

Cash, Venmo, Zelle, and Apple Pay, plus most other common methods — all paid at the door when your driver arrives. Nothing is charged before your order is confirmed.

Should I tip the driver?

Tips are never expected and always appreciated. Our drivers are ours — not a third-party courier service — and tips go straight to them.

Delivery & area

Where do you deliver?

Across Los Angeles and the San Fernando Valley — North Hollywood, Sherman Oaks, Studio City, Burbank, Van Nuys, Encino, Northridge, Santa Clarita and the surrounding areas.

See the full list on our delivery areas page. If you don't see your neighbourhood, text us — we cover more ground than the list shows.

Do you deliver to apartments, condos, and hotels?

Yes — apartments, condos, hotels and houses. For buildings with controlled access, meet your driver at the entrance or lobby with your ID. It's faster for both of you.

Is the packaging discreet?

Yes. Orders arrive in plain, sealed, unmarked packaging with nothing on the outside identifying what's inside or who it's from. Our drivers use unmarked vehicles.

Products

What do you carry?

Flower from 3.5g up to full ounces, pre-rolls and blunts, edibles, vape carts and disposables, pods, and concentrates — live resin, rosin, diamonds, wax, crumble and shatter, plus kief, bubble hash and Moroccan hash.

Brands include BossMan Premium Joints, KIVA Camino, STIIIZY, Plug N Play, Jeeters and Baby Jeeters, Muha Meds, Boutiq, Coldfire, THICC, WYLD and STNDRD.

Is everything lab tested?

Yes. Everything we carry comes from licensed California suppliers and is tested to state standards before it reaches us.

You don't have my brand — can you get it?

Often, yes. Text us what you're after and we'll tell you honestly whether we can source it and roughly how long it'll take.

I'm new to this. What should I start with?

Start low and slow. For edibles that means 2.5mg to 5mg THC and waiting a full two hours before taking more — they take far longer to kick in than people expect, and most bad first experiences come from taking a second dose too early.

For flower or pre-rolls, one or two draws and then a pause. Tell us what you're looking for when you text and we'll point you at something forgiving rather than the strongest thing on the menu.

Orders & problems

Can I cancel or change my order?

Yes, as long as the driver hasn't been dispatched. Text us as soon as you know. Once a driver is on the road we may not be able to change it.

Something's wrong with my order. What now?

Text 818-739-9191 or email GREENLOVELA@gmail.com and tell us what happened. California rules limit what can be returned once cannabis has left our custody, but if we got something wrong we'll make it right.

Still have a question?

Text us. A real person answers, usually within a few minutes.

Text 818-739-9191 Call us

21+ only. Valid government-issued photo ID required at delivery. Cannabis products have intoxicating effects and may be habit forming. Keep out of reach of children and pets. Do not drive a motor vehicle or operate machinery while under the influence of cannabis.